Date   : Wed, 29 Jun 2005 18:29:07 +0930
From   : "Raf" <rafg1@...>
Subject: Re: Off Topic trader warning

Thanks, Mark

You do make some good points.

Best wishes,

Raf

----- Original Message ----- 
From: "Mark Usher" <mu.list@...>
To: "'Raf'" <rafg1@...>; <bbc-micro@...>
Cc: "'Greg Cook'" <debounce@...>
Sent: Wednesday, June 29, 2005 4:58 PM
Subject: RE: [BBC-Micro] Off Topic trader warning


> "The customer is always right" - sorry, that's in America, not so much in
> Europe.
>
> He probably wanted it in Euros to prevent being stung for excessive 
> currency
> conversion charges that the banks do charge.
>
> The cheque probably wasn't valid from a personal account just being 
> written
> out in Euros and hence bounced. But, hey. If the cheque bounced, then you
> have not been charged or lost any money, and he hasn't sent the item yet.
> Simply renegotiate the payment. In a perfect world, international payments
> would be much more straightforward - and PayPal goes a long way to help
> banks shortcomings, but the world isn't perfect and we all make mistakes.
> Sometimes we have to just accept them and do our best to overcome.
>
> Solutions can usually be found with dialogue, and often much easier than 
> is
> expected.
>
> Sorry all, just my two penneth. Too many years of international banking 
> and
> eBaying. I really should get out more.....
>
> Mark
>
>