Date   : Sun, 28 Jun 2009 11:45:57 +0100
From   : robert@... (Rob)
Subject: eBay Pricing Psychology Discussion - was Re:

2009/6/27 Mark Haysman <jumbos.bazzar@...>:
> That, as far as I'm aware, is a direct violation of UK Trading Standards
> Law, which says that you can't advertise one price, and then charge a higher
> one at the checkout. I KNOW that applies to Retail stores because I enjoy
> catching them out on it when I see something I want that is mis-priced.
> AFAIK, it should apply to distance sales too.

Did you know that ASDA have a policy that if they mis-charge you, they
should also give you a ?2 gift voucher.  Customer Services will know
about it, but they NEVER offer it unless you ask....


2009/6/28 Alex Taylor <zeem.uk@...>:
>
> I won an auction for an Amstrad PcW10 from somewhere fairly close, it
> finished at ?1 and I was going to collect it in person. The postage
> was fairly expensive due the size of the item, I'd only did on the
> basis that I could have collected it for about a fiver in petrol. The
> seller then told me that collection in person wasn't an option, at
> which point I argued that he'd stated clearly in the auction that it
> was. Then he offered that I could come and collect it in person if I
> gave him a tenner for the privilege, which I politely turned down. I
> may have been prepared to compromise and give him a fiver for the
> item, but I didn't on the basis that he'd just made up new terms and
> conditions after the close of the auction, which infuriated me,

I had this happen to me, as the seller.  Listed a pile of baby clothes
starting at 99p.. and that's what they sold at.  Buyer wanted to
collect, and as I'd said they could on the listing, I had to let her.
But then she paid by Paypal!! So I got hit with their charges as
well...  Argh!  It took at least an hour to photo all the items and
create the listing, for effectively nothing...

It was the first thing we've sold on ebay for ages - we were actually
a power seller at one point until the RM killed us off with Pricing In
Porportion - it's hard enough selling a 99p ornament but when the
postage to do so jumped from 30p first class to over ?1 for even
second class, plus cost of jiffy bag & packaging..   I've not tried
again, since..


Rob