Date   : Sun, 13 Sep 2009 02:29:21 +0200
From   : rick@... (Rick Murray)
Subject: Leccy @ Acorn World '09

AlembicPrs@... wrote:

> I suspect a big con by the manufacturers, to get everyone to 
> re-equip/re-wire. Rather like the great digital TV saga.

Rather like ISO 9001 (ex BS5750) implicitly requiring all your suppliers 
to be ISO 9001... and it means WHAT exactly? Quality? Don't make me 
laugh - it does not (and is not) for providing any assurance that 
customer satisfaction will be provided. It contributes little, if 
anything, to PRODUCT QUALITY. Its all about documenting internal company 
processes, and validating that such procedures are being followed. One 
might argue that product quality could stand to be worse off as 
employees will be involved in the paper-chase, external audits mean 
additional expense, and in addition to that, it is my experience that 
management freak out whenever somebody comes to watch or audit anything, 
like if the performance is less than 101% it'll be their neck on the 
line ... it may will be, but it's the staff that this ends up being 
taken out on.


In simpler words, when there is a delivery of mops, said mops will be 
logged in and placed in the place where mops go, according to the 
internal documentation. The audit will ensure this happens, as opposed 
to alternatives like the mops being tipped out of their transport 
packaging into any convenient cupboard.

It don't mean the janitor [*] is capable of mopping up worth a damn. :-)


Best wishes,

Rick.

* - sorry, "custodial technician".

-- 
Rick Murray, eeePC901 & ADSL WiFI'd into it, all ETLAs!
BBC B: DNFS, 2 x 5.25" floppies, EPROM prog, Acorn TTX
E01S FileStore, A3000/A5000/RiscPC/various PCs/blahblah...