Date   : Wed, 07 Mar 1984 06:59:42 EST
From   : Charlie Strom (NYU) <strom@brl-bmd>
Subject: Re: Bugs & related flames

I can address your problems with Gifford. I suggest that you call the
San Leandro main office number. My dealings with them since I purchased
a large system in the early summer have been excellent. They are indeed
suffering from growing pains, but I have a high regard for them and their
technical capabilities and their heart is in the right place.

Bear in mind that as hackers, we are not likely to get the inside dope
from Giffoed when it comes to explaining the innards of MP/M-816. This
company is not dedicated to serving hackers, rather their expertise lies in
dealing with less technical people who want to get the job done and are
not interested in the inner workings of the operating system. I wish
this were different, but I certainly see their point and can respect
their position.