Date   : Thu, 08 Mar 1984 08:47:56 EST
From   : "Ferd Brundick (VLD/LTTB)" <fsbrn@brl-voc>
Subject: Turbo Pascal delays

Hi,

I called Borland yesterday to find out what had happened to my copy of
Turbo Pascal.  It had been several weeks since I ordered it over the
phone (using the advertised 800 number), and I hadn't been billed on
my latest Visa statement.  The woman at the 800 number told me to call
Customer Support (I don't have their number on me right now) and the
woman there was VERY helpful and friendly.  She checked the records
for the day that I originally placed my order and said that she
couldn't find my order.  She told me the usual story: they are swamped
with orders, they send them out every day, and the people who take the
orders have been losing them (I was apparently not the first).  I then
placed a new order with her and she assured me that I will receive it
within 2 weeks.  The point of this story is: if you ordered Turbo Pascal
and haven't received it yet, try giving Customer Support a call.

                                        dsw, fferd
                                        Fred S. Brundick
                                        USABRL, APG, MD.
                                        <fsbrn@brl-voc>