Date   : Thu, 22 Aug 1985 19:56:04 GMT
From   : Jerome F Myers <jfm%security.uucp@BRL.ARPA>
Subject: Re: Microprocessors Unlimited, an extraordinary company:

The fine folks at Microprocessors Unlimited do make mistakes.  However, the
way they deal with their mistakes is just as impressive as their initial
service.   I have placed several orders with them.  On one occasion they
sent the wrong chips.  I phoned them and they sent out replacements that
same day.  The correct chips arrived the following day by Federal Express.
In addition, I was told to reduce my payment by an amount adequate to cover
my expenses for correcting the order and returning the unwanted chips.