Date   : Thu, 01 May 1986 23:31:14 GMT
From   : eric%chronon.uucp@BRL.ARPA
Subject: Re: BULLETIN BOARD STUFF (Really DAK)

In article <209@gilbbs.UUCP> mc68020@gilbbs.UUCP (Tom Keller) writes:
>In article <678@mb2c.UUCP>, spm@mb2c.UUCP (Steve Mazurek) writes:
>> > 
>> > I was looking through a DAK catalog recently, and saw a MODEM PHONE
(computer-
>> > ized yellow pages they called it).  As part of the sales promo, they
said they
>> > had the address of a company that sold a directory of hundreds of bulletin
>> > boards:   does anyone know what this company is and how to find them??
>> > 
>> > Anyone having lists or directories of bulletin boards, or who knows
of a good
>> > bulletin board - pleas write.
>> > 
>> 
>> I just happen to have this information:
>> 
>>       DAK Industries Incorporated
>>       8200 Remmet Ave.,
>>       Canoga Park, CA 91304
>> 
>>       Orders: (800) 325-0800
>> 
>

Wrong answer to the question.  "What is the name & address of the *company
mentioned in the ad copy* that sells the directory of bbs's?" was the
question.  I don't know that, either...

>
>   I know innumerable peole who have made purchases from DAK.  In literally
>*EVERY* case, they have been thouroughly displeased with the products and the
>service offered by DAK.  The company will not make any effort to correct 
>problems, they will lie to you about schedules and anything else.
>
>   Stay *AWAY* from them!
>

I have made innumerable purchases from DAK myself, and have had nothing
but good experience with them.  With the understanding that some of the
ad copy (much/most?) is hype, I have ordered merchandise, in most cases
received it quite promptly (usually less than a week!).  Otherwise,
I received a partial shipment and an equally prompt letter saying that an
item was temporarily out of stock (modulo the items clearly stated as
"closeouts", and only one of those) and would be shipped by such-and-such
a date, only to receive the shipment (except for that one out of stock
closeout) long BEFORE the promised ship date.

Approximately half of the items ordered did not live up to my needs,
regardless of whether I expected them to be better or not, and I returned
them within the 30-day trial period and received an immediate credit to
my credit card.  Other businesses have played footsie with actually
posting the credit, but DAK has always been quite prompt.  To look back
at my record of ordering from them, I have returned just over half of
what I ordered, but they still (apparently) like me.  I still like them.
I take at face value their offer to try some piece of gadgetry for 30
days (I'm a hopeless/helpless gadget freak), and if I decide it's not worth
the money, or just change my mind about it, I return it.

I don't see that I can get anywhere near such a deal from most local
dealers!

-- 
Eric Black   "Garbage In, Gospel Out"
UUCP:        {sun,pyramid,hplabs,amdcad}!chronon!eric
WELL:        eblack
BIX:         eblack