Date : Wed, 25 Mar 1987 22:59:42 GMT
From : ulysses!sfmag!sfsup!jeffj@UCBVAX.berkeley.edu
Subject: avoid Electronic Parts Outlet
[spritzensparken!]
On Jan 15, I ordered several chips from Electronic Parts Outlet
(Scottsdale, Arizona) from their as in Computer Shopper.
Most of it arrived Jan 24. Much to my dismay, several of the chips were
obviously removed from boards (scratched cases, bent leads, unsoldered
leads). Neither the ad nor the catalogue mention that the parts are used.
On the bottom of the invoice
"all claims must be made within 5 days of receipt of material
15% restocking charge for all non-defective returns".
This means that I have 5 days to figure out if the sent me working chips!
I called them to ask how the parts are tested.
The fellow said that they test only the RAM chips, and they rarely get returns.
He they abruptly hung up. This reduced my confidence since we didn't
like answering questions about the reliability of their products.
He didn't answer how I was to be confident in their delivered goods.
I asked him pleasantly, so he shouldn't have been offended
(ooops, this isn't soc.singles).
So, beware and be warned!
Jeffrey 'unsuccessful bargain hunter' Skot
{ihnp4 | allegra | cbosgd} attunix ! jeffj