Date : Wed, 16 Sep 1987 07:29:09 GMT
From : ihnp4!ihlpg!timborn@ucbvax.Berkeley.EDU (Tim Born)
Subject: Help! Problems installing AE Z-card w/ Sider
I recently purchased the Applied Engineering Z-card for my Apple ][+
w/ Sider as a replacement for my Microsoft look-alike which did not
support the Sider. AE claims the Z-card works w/ the Sider.
I'm looking for anyone who may have encountered this problem before.
I need to know how to get around it - AE appears incapable or
unwilling to provide support.
Symptoms:
I follow the installation instructions (to the letter, or any number
of variations) but it still fails. The place it fails is during the
APATCH12 program, shortly after it asks for a one liner to be executed
on start up. The instructions indicate that the APATCH12 program is
supposed to give a message like "PRESS RETURN TO REBOOT" and then
everything is hunky-dory. I never get that message, and what's even
stranger, the APATCH12 program is accessing the floppy drive and never
touches the Sider. I would have expected it to write some changes on
the Sider at some point.
(Note: the Sider works - it has DOS, ProDos and UCSD up and running).
Needless to say, my AE card isn't doing me much good. I've contacted
AE seven times - five phone calls and two letters over a two month
period. At one point they were able to duplicate the problem over the
phone and agreed that some of the APATCH12 programs were flaky and I
should send them my disk for a replacement, so I did. Now they have
changed their mind, saying that they cannot reproduce the problem that
they already demonstrated(!). No indication as to when a solution or
a replacement disk would be forthcoming, and all this while my
warranty is tick-tick-ticking away, and I'm not even able to use the
Z-card. Bloody terrific.
If anyone has a similar configuration and knows a work-around, I would
be ever grateful. If anyone knows some magic for getting AE to
respond to letters, that would be almost as good.
Regards,
Tim Born
...ihnp4!ihlpg!timborn