Date   : Tue, 29 Dec 1987 23:27:03 est
From   : marwood@dmc-crc.arpa (G. J. Marwood)
Subject: Modem problems

I have recently purchased a SmartTEAM 1200AT modem.  The first unit I received
caused quite a few errors during file transfers, e.g. about 70 in a 40K file.
This was duly replaced by the supplier.  The new unit still gives errors,
though fewer (typically one error every 20K of file transferred).  I also see 
the occasional altered character on the screen.  I had previously seen good 
reports of SmartTEAM units.  Does anyone have any experience of this unit.  I 
am wondering whether to persevere and try to get another replacement or cut my
losses at this point.
                                         Gordon Marwood
P.S. The modem is connected to an Apple ][+ via a Super Serial Card, but I 
don't see that it is anything to do with the problem.  I have previously
used a USR Password 1200 and it is very unusual to get errors.