Date : Wed, 01 Mar 1989 15:21:45 GMT
From : cadnetix.COM!cadnetix!rusty@uunet.uu.net (Rusty)
Subject: postal disk problems (was Re: Commdore's poor service to its CP/M customers)
In article <KPETERSEN.12473118913.BABYL@WSMR-SIMTEL20.ARMY.MIL> w8sdz@WSMR-SIMTEL20.ARMY.MIL
(Keith Petersen) writes:
>After waiting MONTHS for Commodore to ship his 1581 CP/M disk Bob Evinger
>has had enough. Commdore cashed his check and then claimed the disk
>wasn't in stock. They have been giving him excuses ever since.
>
Keith, since I assume that he mailed the check to them, and since I assume
that CBM still advertises in magazines (which are usually mailed to subscribers),
a talk with the local postal inspector may be in order. After seeing how the
postal inspector is going after the person in New York (or wherever he is),
maybe he can find a bored PI who would love to attack a big company. (Assuming
that the company refuses to refund his money within the alloted time.)
On another note, also dealing with the post office:
Someone, in some news group some time back, mentioned having problems with
the mailman folding floppy disks. I have a friend who subcontracts rural
delivery for the PO, and he told me that, if the mail carrier ignores your
explanations, then you should complain to their supervisor. It *will* go
on their record. You might *first* warn your carrier that folding disks
is not acceptable, and if it continues then you will have to report it to
their supervisor. Also, you may wish to have someone send you a disk
*insured*, and when it arrives folded, collect on the insurance. All these
things (collected insurance, reports of damaged mail) will go on his record.
Of course, you do have to first decide if your delivery person is a total jerk
who will attempt to retaliate by such federal crimes as intentionally delaying
payments and bills, or even not delivering such items.
(Most of the above is *not* directly from my friend. He only suggested that
having a talk with the carrier's supervisor should help. The rest is my
pontification. Standard disclaimers apply, I suppose. Your mileage may
vary.)
-----(and the ham callsign project goes on! for info, ask:)-------
Rusty Carruth UUCP:{uunet,boulder}!cadnetix!rusty DOMAIN: rusty@cadnetix.com
Cadnetix Corp. (303) 444-8075x241 \ 5775 Flatiron Pkwy. \ Boulder, Co 80301
Radio: N7IKQ 'home': P.O.B. 461 \ Lafayette, CO 80026